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Effective Date: 01/04/2024

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At Radio X, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, including through our website, mobile applications, social media, and on-air activities.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, and other contact details when you:

    • Submit song requests.

    • Participate in contests, promotions, or Radio X Sound Check.

    • Sign up for newsletters or other communications.

    • Provide feedback or contact us directly.

b. Non-Personal Information

  • Device information, browser type, IP address, and usage data when you:

    • Visit our website or use our apps.

    • Interact with our digital content, including ads and online streams.

c. Audio and Content Submissions

  • Audio recordings, song requests, or other content provided for on-air use or promotions.

2. How We Use Your Information

We use the information collected for purposes such as:

  • Personalizing your experience with Radio X.

  • Broadcasting song requests, listener contributions, or Sound Check submissions.

  • Managing contests, promotions, and giveaways.

  • Improving our website, apps, and overall listener experience.

  • Sending newsletters, updates, or promotional offers (with your consent).

  • Complying with legal obligations or responding to legal requests.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:

  • With Service Providers: Third parties who assist us in operating our website, apps, or promotions.

  • Legal Requirements: When required by law or to protect the rights and safety of Radio X, its listeners, or others.

  • Consent-Based Sharing: If you provide explicit consent for your information to be shared.

4. Cookies and Tracking Technologies

Radio X uses cookies, web beacons, and similar technologies to enhance your online experience. Cookies may be used to:

  • Track user behavior on our website and apps.

  • Measure the effectiveness of ads or promotional campaigns.

  • Store preferences and optimize the user experience.

You can manage your cookie preferences through your browser settings.

5. Protecting Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system can be completely secure, and you use our services at your own risk.

6. Third-Party Links

Our platforms may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

7. Children’s Privacy

Radio X does not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child’s information has been collected without consent, we will take steps to delete it.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of receiving promotional communications.

  • Restrict or object to certain data processing practices.

To exercise your rights, contact us at [Insert Contact Email].

9. Changes to This Privacy Policy

Radio X reserves the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Radio X
Email: admin@radiox.com.au
Phone: 07 4994 3165
Website: radiox.com.au

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